Terms and Conditions:
When you book with us at Wissett Dog Field, you and all those attending your booking with you are agreeing to the terms and conditions set out on this page. We reserve the right to alter the terms and conditions without any prior notice.
Booking T&Cs:
To use Wissett Dog Field you must make your booking and pay for it online through our website www.wissettdogfield.co.uk. No entry to Wissett Dog Field will be permitted without booking a session through our website.
Customers are required to enter and exit Wissett Dog Field within the time slot they have booked in order to allow all customers to make the most of their bookings. If you arrive late for a booking you have made then you must still leave within your time slot.
We have set up our booking system to allow for short gaps between bookings, this is to prevent two bookings from being in the car park at the same time. We ask that you ensure you leave the car park promptly at the end of your session to ensure it allows time for the next booking to enter and exit safely.
Once you have made your booking online you will receive an email with all of the information you need for entering/exiting, including providing you with the access code to our field. It is important that you check the code you are sent before each visit as this will change without notice. We ask that you do not share the gate code with anyone else or leave the gate unlocked.
When booking, you are agreeing to leave the field as you found it. This means that you will ensure you have cleaned up after your dog(s) using the bin provided.
Card payments will be taken at the time of booking, this is how you secure your slot.
Wissett Dog Field does not have any flood lighting, and so we do not recommend booking when it is dark. If you choose to book, make sure to bring your own torches, light up dog collars etc.
Due to our planning restrictions, Wissett Dog Field is only able to accept up to 6 dogs in any session, and can only accommodate up to 3 cars. Please make sure that when inviting others to your booking you adhere to this rule.
Cancellation/Rescheduling T&Cs:
A full refund will only be provided if the cancellation is made more than 24 hours before the date and time of the booked session.
Wissett Dog Field reserves the right to cancel your booking if this is required. Every effort will be made to ensure this does not need to happen and in this event a full refund or alternative slot will be offered to you.
Health and Safety T&Cs:
Customers use Wissett Dog Field and the car park at their own risk. Wissett Dog Field accepts no responsibility for any death or injury caused to a customer or damage to their property when onsite or using facilities.
Wissett Dog Field accepts no responsibility for any death or injury caused to a dog or resulting vet bills when onsite or using their facilities.
We advise that all of our customers have pet insurance for their dog(s).
If you are booking Wissett Dog Field as a professional in order to hold classes or provide a service, you must provide us with a copy of your business/liability insurance. Please email this to wissettdogfield@gmail.com We also ask that you keep in mind our planning restriction of only allowing 6 dogs per slot, remembering we are also only allowed to accommodate up to 3 cars in the car park under this restriction.
If you arrive early for your slot you will need to wait in your car outside of the carpark gate and allow the previous booking to leave before entering. Under no circumstance should you enter the car park until the previous booking has exited.
In order to ensure the safety of everyone that uses Wissett Dog Field, you must never enter the field if it is in use. If someone is using the field in your slot without booking, or if someone is staying beyond their booked slot then please contact the Wissett Dog Field team immediately. Contact Edward on 07767167821.
Please ensure that you close and lock the gate to the field at the end of your slot, even if there is someone waiting to use it. This will ensure that all those entering Wissett Dog Field have booked their slot.
If using a group booking, it is the responsibility of the owners in attendance to ensure that their dog is socialised with all others in the group. Wissett Dog Field accepts no responsibility for any fights/injuries incurred during a slot.
Strictly no smoking, open fires or BBQs to be used at Wissett Dog Field.
It is a condition of your booking that all dogs in attendance must be up to date with their vaccinations and worm treatment. Wissett Dog Field reserves the right to ask you for supporting evidence of this and decline entry if evidence cannot be provided.
Please do not attend your booking if your dog(s) are suffering illnesses such as kennel cough, sickness and/or diarrhoea.
Wissett Dog Field reserves the right to cease any booking should we deem any dog to be unsuitable due to their behaviour or health condition.
Dogs should always be accompanied by an owner/dog walker, and must never be left unattended when at Wissett Dog Field.
We welcome children and families at Wissett Dog Field, but we ask that children are be accompanied by an adult at all times.
Wissett Dog Field accepts no responsibility for any death or injury caused to any customer/child or damage to their property whilst onsite using facilities.
Security T&Cs:
Wissett Dog Field is a securely fenced dog walking facility and we will do our upmost to ensure that the field is secure by regularly checking it. It is of course possible that this fencing could become damaged by wildlife, or by previous customers. If you find that the fencing is damaged or the field is not secure upon arrival then please contact us immediately.
Wissett Dog Field can accept no responsibility for escaped dogs. We have built the fencing in line with planning permission and have done so to make sure it is as secure as possible. We will carry out regular checks to ensure this is maintained.
Do not your allow dog(s) to jump up at the fence and gate or dig the ground wherever possible. If you find a hole, or your dog digs a hole, please try to refill this and again let us know immediately so we can continue to keep the field secure for our customers.
As many precautions as possible have been taken in order to make the site safe to use. However, Wissett Dog Field is set within a rural location. Due to the nature of our rural location there will be certain hazards for example wild animal burrows, uneven ground and slippery conditions. Please make sure you are using the space safely and report any concerns to us.